Cookie Policy

Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device across page loads and sessions. Trux also uses similar technologies such as browser local storage and session storage to maintain authenticated session state.

2.1 Authentication Tokens

After you log in via OTP, Trux stores your JWT access token and refresh token in browser local storage. These tokens are required to authenticate every API request and maintain your logged-in session across page reloads. Removing them will log you out.

2.2 Session Preferences

We store your UI preferences — such as sidebar collapsed/expanded state, selected filters, and view mode (table vs. card) — in browser local storage so your portal feels consistent between visits.

2.3 Security

We may set a session cookie to help protect against cross-site request forgery (CSRF). This cookie contains no personal information and expires when you close your browser.

2.4 Analytics (Optional)

We use privacy-respecting analytics to understand aggregate usage patterns — pages visited, feature usage, and load times. Analytics data is anonymised before processing and is never linked to individual identities.

Trux does not use: • Third-party advertising or retargeting cookies • Social media tracking pixels • Cross-site tracking technologies that follow you outside the Trux platform • Cookies that profile your browsing behaviour for commercial sale

4.1 Browser Settings

You can configure your browser to block or delete cookies at any time. Note that disabling authentication-related local storage will prevent you from staying logged in to the Trux portal.

4.2 Opt-Out of Analytics

You can opt out of analytics tracking at any time by contacting us at privacy@trux.in or adjusting your browser's Do Not Track (DNT) setting. We honour DNT signals where technically possible.

In addition to cookies, the Trux portal uses browser local storage for: • Access token and refresh token (authentication) • User profile cache (name, role, permissions) • Notification unread counts • Portal UI state (sidebar, filters) This data remains on your device until you log out or clear your browser storage.

We may update this Cookie Policy as our platform and technology evolve. Material changes will be communicated via in-app notice at least 14 days before taking effect.

Data Protection Officer

Trux Technologies Pvt. Ltd. Bengaluru, Karnataka – 560001, India Email: privacy@trux.in